Frequently Asked Questions

Your Questions, Answered

How do I place a custom order?

Go to our “Custom” page, describe what you're looking for, and send us your measurements using our size chart. We'll reach out to confirm everything before we begin.

How long does a custom order take?

Custom orders typically take 5-10 business days depending on the design and fabric availability. We'll confirm an estimated time when your order is placed.

Do you ship or offer delivery?

We offer local pickup and limited delivery options. Please contact us to arrange delivery and confirm areas we serve.

What if my item doesn't fit?

We're happy to adjust custom pieces free of charge. For ready-made items, exchanges depend on availability. Contact us within 3 days of pickup.

Can I return or exchange an item?

Custom items are non-returnable. Ready-made items can be exchanged within 3 days if unworn and in original condition.

How do I send my measurements?

Use our size chart or enter your exact measurements in the custom request form. Not sure how? Message us — we're happy to help!

Do you make plus-size clothing?

Yes! We proudly create custom fashion for all sizes. Just include your measurements — we'll handle the rest.